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    WHAT IS THE TESTING PROCESS?

    If you ever have questions about how it works, please contact customer service.

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    1. COLLECT

    Patients provide cheek swab via our simple collection kit.

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    2. SHIP

    A prepaid overnight shipping packet and barcoded requisition form are provided so the patient sample can be sent quickly and securely to our lab, at the lab’s expense.

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    3. TEST

    Our CLIA certified lab performs our genetic testing focusing on neurotransmitter and metabolism pathways.

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    4. REPORT

    An online patient report is delivered to the ordering clinician within 3-5 days to help inform treatment decisions.

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    5. INTERPRET

    Our certified MD, PhDs, and PharmDs are available to discuss results with treating clinicians through a complimentary and optional phone consult. This individualized consult is available for every patient report.